Frequently Asked Questions

What if I want to return a product?

No problem. You have 30 days from the date of receipt and a 5- to 7-business-day money-back guarantee.

Shipping:

At E va&Cumberbatch!, we ensure your shopping experience is as simple and fast as possible. We offer both domestic and international shipping, so you can enjoy our products no matter where you are.

Domestic Shipping (USA) : Estimated delivery time is 3 to 5 business days. We work with the best shipping companies to ensure your products arrive safely and as quickly as possible.

International Shipping : Estimated delivery time for orders outside the US is 7 to 15 business days. Please note that delivery times may vary depending on the destination country and local customs procedures.

All our shipments include tracking, so you can always check the status of your package. We also offer express shipping options for those who need their products faster.

Returns:

At Eva&Cumberbatch!, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a simple, hassle-free returns process.

Return Period : You have 30 days from the date of receipt to return any product that does not meet your expectations. Please ensure that the products are unused and in their original packaging so we can process the return correctly.

Return Process : To initiate a return, please contact our customer service team at evacumber88.gmail. They will guide you through the process and provide you with a shipping label for your return.

Refunds: Once we receive your return, we'll process your refund using the original payment method. Refunds are typically processed within 5 to 7 business days.

Please note: Custom products are not eligible for returns unless they arrive defective or damaged. Thank you for choosing Eva&Cumberbatch!, where your satisfaction is our priority.

Do you deliver worldwide?

We only deliver within the USA and Brazil.

How long does shipping take?

National Shipping (USA) : Estimated delivery time is 3 to 5 business days.

International Shipping : The estimated delivery time for shipments outside the US is 7 to 15 business days. Please note that delivery times may vary depending on the destination country and local customs procedures.

I have questions about the product. How can I contact you?

You can quickly contact us via our email evacumber@gmail.com

Email: evacumber88@gmail.com